We currently ship to the U.S. Hawaii and Canada. If you live outside of these regions you may contact us directly for a shipping quote to your country at: firstname.lastname@example.org
We partner with FedEx as well as U.S.P.S for all shipping. The carrier utilized depends on the region and the case size being
shipped as well as to whether or not your address is a street address or a P.O. Box.
In most cases your product will be shipped processed and shipped the same day your order is completed through check out. This will depend on the time of day your order is completed.
For example, if your order is completed before 2:00pm on any weekday, you should assume your item or items will ship that same day. If your order is completed after 2:00pm on any weekday, you should assume your order will ship the following morning.
Should your order be processed on a Saturday after 2:00pm, your order will ship the following Monday morning.
You should always prepare for holiday shipping by ordering at least 15 days before the holiday. This will ensure on time delivery for your package to arrive without getting caught in holiday delivery traffic.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. Each order will have a tracking number attached to it. After we ship packages it is the responsibility of the customer to keep track of the package and accept delivery. While we have not had any reports of lost or stolen packages shipped from either UPS or USPS, there is still that possibility especially around the holiday season. Please always keep your tracking number in a safe place. We will have a copy of it as well should you lose your copy. If you need your tracking code re-sent to you, we will send it in a reply email to you. For any lost or misplaced tracking codes, please have your name, date of purchase as well as contact phone number attached in the contact email to us at email@example.com Also in the subject line, please state, "Tracking Code Recovery" so we may respond quickly to get your code to you.